HULLIO — PRIVACY POLICY

1.1 Information You Provide Directly

This includes information you submit when creating an account, completing verification, listing a boat, making a booking, communicating with us, or participating in customer support.

• Name
• Email address
• Phone number
• Residential or mailing address
• Profile photo
• Boat listing photographs and descriptions
• Government-issued identification (processed through Stripe Identity or other third-party identity verification providers; Hullio does not store or retain copies of ID documents and retains only verification status and outcome)
• Address verification documentation
• Insurance-related documents
• Payment information (via Stripe; Hullio does not store card numbers)

1.2 Booking & Transaction Information

• Rental dates, times, and locations
• Boat ownership information
• Inspection photos (pre-trip and post-trip)
• Messages exchanged between Owners and Renters
• Damage claims, dispute information, and deposit-related evidence

1.3 Automatically Collected Information

When you use the Platform, we automatically collect certain technical and usage data:

• IP address
• Browser type, operating system, device type
• Log files (timestamps, pages viewed, referring URLs)
• Interactions with features and buttons
• Approximate location based on IP
• Mobile device identifiers (if applicable)

1.4 GPS & Location Data

If enabled by the user or required for a booking:

• Approximate GPS coordinates for boat location
• Fuzzed/fabricated map display to protect privacy
• Pickup and return location used for confirmed rentals only

Exact boat location is never displayed publicly.

1.5 Cookies and Similar Technologies

We use cookies, pixels, and local storage to:

• Maintain login sessions
• Improve performance
• Analyze usage

You may disable cookies through your browser settings, though some Platform features may not function properly.

3.1 Service Providers

We share information with service providers who support Platform operations, including:

• Stripe – payment processing, optional identity verification, deposit handling
• Cloud database and infrastructure providers for secure data storage, authentication, and messaging
• Transactional email providers (e.g., Resend)
• Analytics providers (e.g., Google Analytics)
• Cloud hosting and infrastructure providers

These partners are contractually obligated to protect your data.

3.2 Boat Owners and Renters

When a booking is confirmed, essential information is shared between parties:

• Name
• Contact information
• Rental details
• Inspection photos
• Boat drop-off and return instructions

No party receives information unrelated to the specific booking.

3.3 Insurance & Claims Partners

If you purchase insurance or file a claim through Hullio or our partners:

• Identification documents
• Photos, inspection evidence, and booking data
• Accident reports and communication related to the incident

May be shared with insurers, adjusters, or claims specialists.

3.4 Legal Requirements

We may disclose information:

• To comply with applicable laws
• To respond to subpoenas, lawful requests, or legal process
• To enforce our Terms of Service
• To protect rights, property, or safety of Hullio, users, or the public

3.5 Business Transfers

If Hullio is involved in a merger, acquisition, financing, or asset sale, your information may be transferred as part of the transaction.

5.1 Account Information

You may view, update, or edit your account details at any time.

5.2 Deletion Request

You may request that we delete your account and personal data. Certain information may be retained for:

• Fraud prevention
• Legal compliance
• Insurance requirements
• Tax and accounting obligations

5.3 Marketing Communications

You may opt out of promotional emails at any time.

Transactional communications (e.g., booking receipts) cannot be opted out of.

5.4 Cookies

You may control cookies through your browser settings.